Refund policy

Pop's Kettle Corn Return and Refund Policy  

At Pop's Kettle Corn, we take pride in providing high-quality, delicious snacks. Due to the perishable nature of our products, **all sales are final**. However, we understand that issues can occasionally arise and will work to make it right when possible.  

Damages and Issues  
Please inspect your order upon arrival and contact us immediately at orders@thepopskettlecorn.com if:

• The item is defective or damaged
• You received the wrong item  

We’ll evaluate the situation and take appropriate action, such as offering replacements or store credit if the issue is confirmed. Unfortunately, we cannot be responsible for shipping-related damages, but we strive to use reliable carriers like UPS for consistent service.  

Non-Returnable Items  
As all of our products are perishable, we cannot accept returns or exchanges. This includes all popcorn, snacks, and custom orders. Additionally, sale items and gift cards are non-refundable.  

Refunds  
Refunds are issued only under exceptional circumstances, such as confirmed product defects or order errors. If a refund is approved, it will be processed to your original payment method within 10 business days.  

If you have any concerns or questions about your order, feel free to contact us at orders@thepopskettlecorn.com. Thank you for choosing Pop's Kettle Corn—we appreciate your support!  

Cheers,  
The Pop's Kettle Corn Team